12/27/2022 0 Comments Does decipher backup repair workAlso, if there were files in the 10.2.1 back up that are not compatible with 10.3.1, then the software should have prompted me to either delete those files or automatically fix the problem as the third party software offers to do. I am not sure why iTunes will overwrite my previous backup since it defeats the purpose of backing up before an update. I made the backup of my files from the old version and new version using iTunes so if something goes wrong I could revert to the last working state. While I appreciate the third party company for providing an alternative, I didn't do anything wrong to be paying to fix a problem caused by Apple software. My phone is used primarily for work and is a productivity tool. I also did some research and some people were talking about a third party tool called Decipher Backup Repair which cost $30 to repair the file but is free to do an analysis.Īnyone knows any way that this problem can be fixed without resorting to third party apps? The error was created by Apple software and I believe the solution should come from Apple too. I've already tried to make a copy of the backup file, delete the file from the iTunes backup folder and put the file back. These are the steps I took before the error occurred:ġ) I made a backup of my iPhone 5 with iOS 10.2.1.Ģ) I upgraded to iOS 10.3.1 and the phone automatically restarted.ģ) Since everything was working fine, I made another backup but iTunes overwrote my previous backup that had the version 10.2.1.Ĥ) I restored my iPhone 5 to factory settings but with iOS 10.3.1.ĥ) When the phone restarted, I attempted to Restore from backup using the 10.3.1 version and got the error: "iTunes could not backup the iphone because the backup was corrupt or not compatible with the iphone." "iTunes could not backup the iphone because the backup was corrupt or not compatible with the iphone." I upgraded my work iPhone 5 to iOS 10.3.1 and when I attempted to restore it, I got the following error:
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